Pure Inbound Customer Service Job

Join Direct Source as a Pure Inbound Customer Service Job in Thane West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month. Freshers can apply.

Employer’s description

Opening For Calling Process : Thane Etpl Tower Dokali Naka 20 Min.(Pick Up And Drop Facility Available From Thane Station).Process : Yes Bank Inbound Customer Service Plus Cross Sales Process.Need Graduate Fresher, Exp With V4 Very Good Communication Skillssalary For Experience 22000 In-Hand To 27000 Ctc Fresher 24000 Ctc 18000 In Hand Plus. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Click Apply to send your profile to Direct Source. It takes less than a minute.