Pure Inbound Customer Service Job

Direct source wants to bring on a Pure Inbound Customer Service Job for its Airoli, Mumbai team. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Note from the employer

Bpo Telecaller Needed For Simple Tele Calling. Very Easy Selection. Salary Upto 25000. Languages : Malayalam, Gujarati, Tamil, Telugu, Hindi, Bengali, Kannada, Punjabi, Marathi, English

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Hindi, Bengali, Kannada, Punjabi, Marathi, English
• You are calm under pressure and patient

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct source today.