Pure Inbound Process

Direct Source is looking for a Pure Inbound Process to join its team in Thane, Mumbai. Great for first-time job seekers. 20 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

Compensation: ₹14,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and customer-first

What you will do

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 20

Click Apply to send your profile to Direct Source. It takes less than a minute.