Pure Inbound Process

Looking for a Pure Inbound Process role in Bhandup West, Mumbai? Direct Source is hiring now. Freshers can apply. 20 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Pure Inbound Customer Service Calling Process. Type : Outbound, Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

Key responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Work location: Bhandup West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Openings: 20
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.