Pure Inbound Process

Start your next role as a Pure Inbound Process with Direct Source in Airoli, Mumbai. 20 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹18,000/month.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

What the job involves

As a Pure Inbound Process, your work will include:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.