Rbl Customer Service 12Th Excellent...

Direct Source has an opening for a Rbl Customer Service 12Th Excellent... based in Airoli, Mumbai. The team is filling 13 vacancies. The pay goes up to ₹22,500/month.

Employer’s description

Rbl Inbound Customer Service Process Airoli Location 12 Th Pass Excellent English Communication Required 6 Month Experience In. Bpo Voice Process On Paper Salary Upto 22500 Ctc 27000. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales, Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Compensation: ₹20,000 – ₹22,500 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales, Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, customer-first attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Position details

• Location: Airoli, Mumbai, Maharashtra
• Openings: 13
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.