Rbl Inbound Process

Start your next role as a Rbl Inbound Process with Direct Source in Airoli, Mumbai. You can earn up to ₹27,000/month. 30 candidates will be hired for this role.

Note from the employer

Opening For Rbl ( Reliance Brand ) Inbound Customer Service Process ( Airoli Location 10 Min From Station)12Th Excellent English Communication ( Versant 5 Quality) Min 6 Months Experience In Bpo Voice Process On Paper10Am To 7Pm Fix Shift. One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 27000 Ctc 22500 Inhand. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• A patient, customer-first attitude

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Salary

Salary: ₹22,000 – ₹27,000 per month, based on skills and experience.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.