Reliance Soft Calling Proces

Join Direct Source as a Reliance Soft Calling Proces in Bhandup, Mumbai. Salary is up to ₹19,000/month. The team is filling 15 vacancies. Great for first-time job seekers.

Salary and benefits

The salary for this role is ₹15,000 – ₹19,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job at a glance

• Location: Bhandup, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Direct Source today.