Renewal Calling Process

Direct Source has an opening for a Renewal Calling Process based in Bhandup, Mumbai. You can earn up to ₹15,000/month. Great for first-time job seekers. 20 candidates will be hired for this role.

Employer’s description

Simple Telecalling Jobs For Renewal Process. Type : Domestic, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹13,000 – ₹15,000 per month.

Position details

• Job location: Bhandup, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Job type: Full time
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.