Renewals Calling Process Bpo

Direct Source is hiring a Renewals Calling Process Bpo in Airoli, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Opening For Tata Renewal Sales Calling Process (Airol Location) Hsc Fresher & Experience. With Day Rotational Shift 1 Rotational Off. Candidate Can Speak In English Need English Understanding.Fresher Salary 18400K In 19823K Ctc. Experience 20600K In Hand 22295K Ctc Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Type : Outbound, Sales, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.