Renewals Calling Process Simple Bpo

Direct Source has an opening for a Renewals Calling Process Simple Bpo based in Bhandup West, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹15,000/month.

In the employer’s words

Bharti Axa Renewal Process Life Insurance Min Hsc Passed Hindi Marathi Candidates Requiredsalary -14000 Net(Girls) 13800 Net (Boys)Shift -9.30 Am To 6.30 Pm Week Off - 2 Sunday N 2 Rotational Location - Bhandup 10 Min Walking Distance From Station. Type : Outbound, Sales, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

The salary for this role is ₹13,000 – ₹15,000 per month.

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and customer-first

Job details

• Work location: Bhandup West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 10
• Work type: Work from office

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