Renewals Calling Process Simple Bpo

A new Renewals Calling Process Simple Bpo role is open at Direct Source, Bhandup West, Mumbai. Salary is up to ₹16,000/month. 10 candidates will be hired for this role.

In the employer’s words

*Opening For Bharti Axa Renewal Process* Life Insurance Min Hsc Passed Required *Hindi Marathi Candidates Required**Salary -13300 Inhand & 14000 Ctc*Shift -9.30 Am To 6.30 Pm Week Off - 2 Sunday N 2 Rotational *Location -Bhandup West 10 Min Walking Distance From Station*. Type : Outbound, Sales, Domestic | Languages : Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and customer-first

Pay and perks

Salary: ₹13,000 – ₹16,000 per month, based on skills and experience.

Quick facts

• Job location: Bhandup West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.