Saraswat Bank Customer Service

A new Saraswat Bank Customer Service role is open at Direct Source, Airoli, Mumbai. Freshers can apply. The pay goes up to ₹19,000/month. 15 candidates will be hired for this role.

Employer’s description

No Consultancy Charges.

What you will do

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Active listening, Complaint handling, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹19,000 per month.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Direct Source today.