Sarswat Bank Customer Service

Direct Source is looking for a Sarswat Bank Customer Service to join its team in Rabale, Mumbai. No experience? You can still apply. 30 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

Sarswat Bank Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and patient

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Rabale, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.