Sbi Bank Customer Service

Direct Source is looking for a Sbi Bank Customer Service to join its team in Airoli, Mumbai. The team is filling 30 vacancies. You can earn up to ₹26,000/month.

In the employer’s words

Banking Process Customer Service Easy Selection Pic Up Drop Facilities Free Of Cost Job. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹18,500 – ₹26,000 per month.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.