Sbi Customer Service

Direct source is looking for a Sbi Customer Service to join its team in Rabale, Mumbai. Salary is up to ₹19,500/month. The team is filling 30 vacancies.

In the employer’s words

Opening For Sbi Ib (Inbound Customer Service) Calling Process Rabale Location Walkable From Stationhsc Plus 6 Months On Paper Any Calling Experience. Salary 18500 To 19500 Inhand . No Pf Average English Required V3Linguistic - 17K For Fresher Day Shift 9.30 Am To 7Pm . One Rotational Off. Salary Starts From Day One. Salary Date Is 1St Of Every Month. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound

Salary

Salary: ₹17,000 – ₹19,500 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• You are patient and customer-first

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Rabale, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based

Ready to start? Upload your resume and apply to Direct source today.