Sbi Customer Service Inbound

Start your next role as a Sbi Customer Service Inbound with Direct Source in Malad West, Mumbai. Freshers can apply. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Urgent Linguistic Hiring Count :- 25 Sbi Inbound Process- Customer Service ( Voice / Email/ Chat ) Graduate Freshers Considerfor General Language Need 4 Malayalam Urgently , Hsc Freshers Can Consider For Boys 24/7 Rotational Shift For Girls Day Rotational Shift: 6Am - 9Pmone Rotational Off.Salary:- 20K Ctc For Grad Fresher & Upto 25K Ctc For Experience.Depends Last Drawn Please Share Profiles With Good Comms For This On Urgent Basis. Joining Date : Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Key responsibilities

As a Sbi Customer Service Inbound, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• A customer-first, polite attitude

Job details

• Location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.