Sbi Customer Service Inbound

Direct Source wants to bring on a Sbi Customer Service Inbound for its Malad West, Mumbai team. No experience? You can still apply. The pay goes up to ₹25,000/month. 30 candidates will be hired for this role.

In the employer’s words

Urgent Linguistic Hiring Count :- 25 Sbi Inbound Process- Customer Service ( Voice / Email/ Chat ) Graduate Freshers Considerfor General Language Need 4 Malayalam Urgently , Hsc Freshers Can Consider For Boys 24/7 Rotational Shift For Girls Day Rotational Shift: 6Am - 9Pmone Rotational Off.Salary:- 20K Ctc For Grad Fresher & Upto 25K Ctc For Experience.Depends Last Drawn Please Share Profiles With Good Comms For This On Urgent Basis. Joining Date : Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Open to freshers
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and calm under pressure

Your responsibilities

As a Sbi Customer Service Inbound, your work will include:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Shift: Day rotational shift one rotational week off
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Direct Source.