Sbi Ib( Inbound Process) Average En...

Direct Source is hiring a Sbi Ib( Inbound Process) Average En... in Rabale, Mumbai. Great for first-time job seekers. You can earn up to ₹25,000/month. 18 candidates will be hired for this role.

Employer’s description

Simple Telecaling Process No Target Hiring For Inbound And Outbound Process All Over Mumbai. Languages : Malayalam, Tamil, Marathi, Hindi, Kannada, Telugu, Gujarati, Bengali, Punjabi, English

Roles and responsibilities

As a Sbi Ib( Inbound Process) Average En..., your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Marathi, Hindi, Kannada, Telugu, Gujarati, Bengali, Punjabi, English

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Rabale, Mumbai, Maharashtra
• Vacancies: 18
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Direct Source. It takes less than a minute.