Sbi Insurance Calling Process

Looking for a Sbi Insurance Calling Process role in Malad West, Mumbai? Direct Source is hiring now. The team is filling 20 vacancies. The pay goes up to ₹25,000/month. Freshers can apply.

Note from the employer

Sbi Life Insurance Sales Process Hsc With Min 2 Years Of Exp And Graduate With 1 Year Expgood English Required Salary 15K To 25K Ctcshift 9:30 To 6:30 Pm Rotational Week Offlocation Malad Free Job Direct Company. Type : Domestic | Languages : Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A polite, customer-first attitude

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Job details

• Location: Malad West, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.