Sbi Process Customer Service

Direct Source wants to bring on a Sbi Process Customer Service for its Rabale, Mumbai team. The pay goes up to ₹20,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Sbi Process Customer Service Easy Selection Near By Station Free Of Cost Job. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

Compensation: ₹19,000 – ₹20,000 per month.

Your responsibilities

As a Sbi Process Customer Service, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Position details

• Work location: Rabale, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.