Sbi Renewal Process

Direct Source is looking for a Sbi Renewal Process to join its team in Thane, Mumbai. There are 20 open positions. You can earn up to ₹22,000/month. Freshers can apply.

Note from the employer

Sbi Renewal Sales Process For Outbound Process. Type : Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Your responsibilities

As a Sbi Renewal Process, your work will include:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Thane, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.