Sbi S

Direct Source is looking for a Sbi S to join its team in Airoli, Mumbai. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Customer Service Easy Selection Pickup Drop Facility Available Free Of Cost Price. Type : Domestic, Outbound, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

Day-to-day work

As a Sbi S, your work will include:

• You'll log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Compensation

The salary for this role is ₹16,000 – ₹25,000 per month.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.