Semi International Outbound Process

Direct Source wants to bring on a Semi International Outbound Process for its Thane West, Mumbai team. Salary is up to ₹26,000/month. There are 30 open positions.

In the employer’s words

*(Semi-International Process)*Timings - 9 Pm To 6 Am *Night Shift *Salary Upto 23 In-Hand 27 Ctc .Rotational Off6 Months Bpo Experienceonly Male Candidates. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Outbound
• Male Only
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A calm under pressure, polite attitude

Salary and benefits

Salary: ₹22,000 – ₹26,000 per month, based on skills and experience.

What you will do

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 9pm to 6am 1 rotational off
• Employment type: Full time
• Work mode: On-site
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.