Sephora Inbound Customer Service Ex...

Direct Source is looking for a Sephora Inbound Customer Service Ex... to join its team in Airoli, Mumbai. Salary is up to ₹30,000/month. The team is filling 13 vacancies.

Employer’s description

*Opening For Sephora Inbound Customer Service Process ( Airoli Location 10 Min From Station)**Graduate Super Excellent English Communication ( Versant 6 Quality) Min 6 Months Experience In Bpo Inbound / Outbound Customer Service Voice Process On Paper**Day Rotational Shift . One Rotational Off. Salary Starts From Day One . Salary Date Is. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi, English

What you get

Compensation: ₹28,000 – ₹30,000 per month.

Key responsibilities

As a Sephora Inbound Customer Service Ex..., your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi, English

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 13
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Direct Source today.