Sephora Inbound Customer Service

A new Sephora Inbound Customer Service role is open at Direct Source, Airoli, Mumbai. The pay goes up to ₹26,000/month. 20 candidates will be hired for this role.

Employer’s description

Opening For Ajio And Sephora Inbound Customer Service Process ( Airoli Location 10 Min From Station)Graduate Super Excellent English Communication ( Versant 6 Quality) Min 6 Months Experience In Bpo Inbound / Outbound Customer Service Voice Process On Paperday Rotational Shift . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 31K Ctc 27K Inhand. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi

What you get

The salary for this role is ₹25,000 – ₹26,000 per month.

What you will do

As a Sephora Inbound Customer Service, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: Day rotational shift | One rotational week off
• Work mode: Work from office
• Vacancies: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.