Simple Calling Process Avrg Eng Hin

Direct Source wants to bring on a Simple Calling Process Avrg Eng Hin for its Kanjur Marg West, Mumbai team. The team is filling 18 vacancies. The pay goes up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹13,000 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, patient attitude

Job details

• Job location: Kanjur Marg West, Mumbai, Maharashtra
• Work mode: On-site
• Openings: 18
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.