Simple Cust Service

Direct Source is looking for a Simple Cust Service to join its team in Airoli, Mumbai. No experience? You can still apply. 15 candidates will be hired for this role. The pay goes up to ₹22,000/month.

In the employer’s words

Hindi Customer Service.

Pay and perks

Compensation: ₹15,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15
• Work type: On-site

Ready to start? Upload your resume and apply to Direct Source today.