Simple Customer Service Calling

Direct Source has an opening for a Simple Customer Service Calling based in Thane, Mumbai. You can earn up to ₹19,000/month. 20 candidates will be hired for this role. Freshers can apply.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹16,000 – ₹19,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 20
• Work mode: Office-based

Ready to start? Upload your resume and apply to Direct Source today.