Simple Customer Service Calling

Direct Source is hiring a Simple Customer Service Calling in Thane West, Mumbai. No experience? You can still apply. There are 20 open positions. You can earn up to ₹18,000/month.

Note from the employer

Simple Telecalling For Inbound Process Pure Customer Service Calling. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A polite, calm under pressure attitude

Job details

• Location: Thane West, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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