Simple Customer Service Calling

Direct Source wants to bring on a Simple Customer Service Calling for its Airoli, Mumbai team. Freshers can apply. The team is filling 20 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Simple Customer Service Calling For Inbound Process. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹18,000 – ₹20,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, polite attitude

Position details

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.