Simple Customer Service Calling

Looking for a Simple Customer Service Calling role in Airoli, Mumbai? Direct Source is hiring now. Salary is up to ₹18,000/month. There are 20 open positions. Great for first-time job seekers.

In the employer’s words

Simple Customer Service Calling For Inbound Process. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Direct Source.