Simple Customer Service No Pressure

Direct Source wants to bring on a Simple Customer Service No Pressure for its Thane East, Mumbai team. Freshers can apply. There are 15 open positions. The pay goes up to ₹17,000/month.

Note from the employer

31/05, 9:32Pm Rukhsana: Opening In Tcs (Customer Service ) In Thane Waghle Punjabi Candidate Only (9Am To 6Pmmin Hscrotational 1 Week Offfresher 16Kinhand To 17K Inhand31/05, 9:32Pm : Opening In Cg (Customer Service ) Thane Waghle Tamil Candidate Only(9Am To 6Pm)Min Hscrotational 1 Week Offfresher 16Kinhand To 17K Inhand. Type : Sales | Languages : Punjabi, Tamil

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Punjabi, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Punjabi, Tamil
• Someone calm under pressure and customer-first

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹16,000 – ₹17,000 per month, based on skills and experience.

Job details

• Work location: Thane East, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Shift: 09 am - 6pm | Monday to Saturday
• Vacancies: 15

Click Apply to send your profile to Direct Source. It takes less than a minute.