Simple Customer Service No Sales

Join Direct Source as a Simple Customer Service No Sales in Seawoods-Darave, Mumbai. The team is filling 15 vacancies. You can earn up to ₹23,000/month.

Employer’s description

Opening For Simple Voice Customer Service ( Seawoods Location) 12Th Pass . Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 In Hand . Without Naps 20000 Ctc 16500 In Hand. For Experience Up To 23000 In Hand Plus Pf Day Rotational Shift Of 9 Hours Between 8 Am To 7Pm . One Rotational Off. Salary Start From Day One . Immediate Joiner Required. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹20,000 – ₹23,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, Verbal communication, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Seawoods-Darave, Mumbai, Maharashtra
• Vacancies: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 08 am - 7pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Direct Source.