Simple Customer Service No Target

Join Direct Source as a Simple Customer Service No Target in Seawoods-Darave, Mumbai. Great for first-time job seekers. Salary is up to ₹23,000/month. There are 30 open positions.

Employer’s description

Simple Voice Customer Service ( Seawoods Location) 2 Min Walking Distance *12Th Pass . Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 Inhand . Without Naps 20000 Ctc 16500 Inhand. For Experience Up To 23000 Inhand Plus Pf*. Languages : English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and polite

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹16,000 – ₹23,000 per month, based on skills and experience.

Position details

• Work location: Seawoods-Darave, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Virtual interview
• Vacancies: 30
• Timings: 8am to 7pm any 9hr 1 rotational off

Ready to start? Upload your resume and apply to Direct Source today.