Simple Customer Service No Target

Start your next role as a Simple Customer Service No Target with Direct Source in Seawoods-Darave, Mumbai. No experience? You can still apply. The pay goes up to ₹23,000/month. The team is filling 30 vacancies.

Employer’s description

Simple Voice Customer Service ( Seawoods Location) 2 Min Walking Distance *12Th Pass . Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 Inhand . Without Naps 20000 Ctc 16500 Inhand. For Experience Up To 23000 Inhand Plus Pf*. Languages : Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

What you get

Compensation: ₹16,500 – ₹23,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Seawoods-Darave, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday Telephonic Interview
• Timings: 8am to 7pm rotational 9 hr
• Vacancies: 30
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.