Simple Customer Service Process

Direct Source has an opening for a Simple Customer Service Process based in Seawoods-Darave, Mumbai. There are 30 open positions. You can earn up to ₹23,000/month.

Note from the employer

Simple Customer Service Easy Selection Free Of Cost Job Near By Station. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and patient

Compensation

You will be paid ₹16,500 – ₹23,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Job at a glance

• Work location: Seawoods-Darave, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.