Simple Customer Service Process

Direct Source is looking for a Simple Customer Service Process to join its team in Ghansoli, Mumbai. Salary is up to ₹16,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

In the employer’s words

Simple Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹16,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English
• You are patient and calm under pressure

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.