Simple Hindi Calling

Direct Source is hiring a Simple Hindi Calling in Kanjurmarg, Mumbai. You can earn up to ₹18,000/month. The team is filling 15 vacancies.

Employer’s description

No Consultancy Charges.

What the job involves

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Kanjurmarg, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Work type: Work from office

Apply today and take the next step in your career with Direct Source.