Simple Inbound Customer Service

Direct Source wants to bring on a Simple Inbound Customer Service for its Seawoods-Darave, Mumbai team. There are 30 open positions. The pay goes up to ₹23,000/month.

In the employer’s words

Easy Selections Salary Starts From Day One.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, CRM tools, Complaint handling
• Good English
• Freshers can apply
• You are polite and calm under pressure

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹20,000 – ₹23,000 per month.

Position details

• Location: Seawoods-Darave, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9 hours rotational between 8 am to 7 pm one rotational week off
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.