Simple Inbound Customer Service

Direct Source is hiring a Simple Inbound Customer Service in Koparkhairne, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹22,000/month. Freshers can apply.

Employer’s description

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16K To 18K Inhand . Experience In Calling 18K To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Type : Domestic | Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Working hours: 09am-08pm ( any 8:30 hours) | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.