Simple Inbound Customer Service

Direct Source is hiring a Simple Inbound Customer Service in Thane West, Mumbai. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Opening For *Outbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm / 1Pm To 10 Pm.One Rotational Offmin Age 20 Years*Good English Communication Required*Immediate Joinner Required. Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.