Simple Kotak Renwal Process

Direct Source is looking for a Simple Kotak Renwal Process to join its team in Bhandup, Mumbai. The pay goes up to ₹17,000/month. 15 candidates will be hired for this role.

In the employer’s words

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹14,000 – ₹17,000 per month.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Bhandup, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.