Simple Lead Generation Process

Direct Source has an opening for a Simple Lead Generation Process based in Airoli, Mumbai. The team is filling 15 vacancies. You can earn up to ₹23,000/month. Freshers can apply.

What you get

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Direct Source.