Simple Reminder Calling

Looking for a Simple Reminder Calling role in Thane West, Mumbai? Direct Source is hiring now. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹18,000/month.

Employer’s description

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationabove Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand 12Th Pass.Shift Day Rotational Of 9 Hours . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. Languages : English

Pay and perks

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday

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