Simple Survey Customer Service Proc...

A new Simple Survey Customer Service Proc... role is open at Direct Source, Koparkhairne, Mumbai. The pay goes up to ₹22,000/month. There are 13 open positions.

Note from the employer

*V3Quality Average English Marathi Fluent Female Callers Required Average**Opening For Simple Survey Calling Customer Service Process* Koparkhairne Location. Pick Drop Facilty From Station*Min 12 Month Experience In Calling On Paper . Salary 18000 To 24000 Inhand Depends On Number Of Experience In Years On Paper Of Bpo* *Fix Shift Of 8. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound, Domestic | Languages : Malayalam, Telugu, Tamil, Gujarati, Kannada, Bengali, Punjabi, Marathi, Hindi, English

Day-to-day work

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What you get

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Malayalam, Telugu, Tamil, Gujarati, Kannada, Bengali, Punjabi, Marathi, Hindi, English
• You are polite and patient

Position details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 13
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.