Simple Telecalling Jobs

Direct Source has an opening for a Simple Telecalling Jobs based in Airoli, Mumbai. The pay goes up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

Simple Telecalling Jobs For Inbound Outbound Process With Easy Selection. Type : Domestic, Inbound, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

As a Simple Telecalling Jobs, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Openings: 20
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.