Soft Calling Collection Process

Looking for a Soft Calling Collection Process role in Malad West, Mumbai? Direct Source is hiring now. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

Opening For India First Insurance Collection Calling Process Malad Locationonly Telugu. Bengali. Malyalam. Assamese.Kannada Required. Fresher And Experience Both Will Dosalary 14000 To 20000 Inhand Depend On Interview And Experience 10Th And 12Th Pass Day Shift 9.30 Am To 7 Pm . One Rotational Off . Max Age : 36. Easy Selection. Immediate Joining Free Job Direct Company. Type : Outbound, Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, polite attitude

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Malad West, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.