Soft Collection Calling

Start your next role as a Soft Collection Calling with Direct Source in Bhandup West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹18,000/month. Freshers can apply.

Note from the employer

Easy Selections - Salary Starts From Day One - With Timely Payments .

What the job involves

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Typing speed, CRM tools, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are patient and polite

Salary

Compensation: ₹18,000 per month.

Position details

• Job location: Bhandup West, Mumbai, Maharashtra
• Working hours: 09:30 am - 7:00pm | One rotational week off
• Vacancies: 30
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.