Soft Collection Calling No Sales

Direct Source wants to bring on a Soft Collection Calling No Sales for its Malad, Mumbai team. The pay goes up to ₹20,000/month. Freshers can apply. The team is filling 30 vacancies.

Note from the employer

Simple Reminder Calling Process No Sales No Target No Pressure.Training Salary Will Be Provided.Easy Selection.

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Active listening and Complaint handling
• Good English
• Freshers can apply
• A calm under pressure, polite attitude

Job details

• Location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.